Service: AI Chatbots
Build an AI chatbot for your business
At Norvax, the AI chatbot cost sits between €499 and €2,499 per month (roughly $535 to $2,680) depending on channels, AI model and integrations. Delivery takes 10 business days. Every build includes training on your own data, WhatsApp, website and Telegram channels, and a fixed point of contact. Month-to-month cancel.
What is an AI chatbot?
An AI chatbot is a conversational interface that talks to visitors in their own language and inside your own content. Unlike an old-school decision tree, where every scenario has to be hand-coded, a modern AI chatbot understands the question and finds an answer on its own. It pulls that answer from your website, product catalogue, FAQ, PDF manuals or internal wiki. The visitor gets the answer you would have given, within one second and at any hour of the day. Typical AI chatbot cost sits between €499 and €2,499 per month (around $535 to $2,680) for a managed build.
Under the hood the bot runs on a large language model like GPT-4o or Claude 3.5, wired to a vector database that holds your own sources. The combination is called retrieval augmented generation, or RAG. The language model provides the fluent phrasing, your data provides the factual substance. That prevents the bot from inventing things that are not true, because it always searches first and formulates second.
In practice an AI chatbot might do this. An e-commerce visitor asks whether a specific product is in stock. The bot checks the catalogue and returns a delivery window. A freelancer asks whether your accounting firm handles VAT for one-person businesses. The bot pulls the answer from your services page and offers to book an intake. A job seeker sends a WhatsApp message with their CV attached. The bot matches against open vacancies and returns three relevant options.
The bot is not a gimmick bolted onto your website. It is an extra team member that never takes a vacation. For most SMBs it handles 60 to 75 percent of all questions with no human in the loop. The remaining share is routed to your inbox, phone or sales team with full context attached.
How Norvax builds a chatbot: the 4-step process
From intake to live in 10 business days. We work in fixed blocks, so you know where we stand every day. No mystery projects, no endless review loops. Here is how the process actually runs.
Intake & data scan
We map your processes, your most frequent questions and the desired outcome per conversation. We crawl your site, read your FAQ page and request the documents the bot needs to know. Result: a short blueprint with scope, channels and success metrics.
Training on your data
We index your content in a vector database, pick the AI model that fits your volume and write the system prompt in your tone of voice. The bot gets role rules, safe-answer defaults and fallback routes. You sign off the first 20 test conversations.
Test with real users
We put the bot on a staging environment and let three to five colleagues or loyal customers loose on it. You see every conversation, mark each answer right or wrong and suggest corrections. We retrain and deliver version 2 within 24 hours.
Live & monitoring
We push the bot live on your website, WhatsApp and any other channels. You get dashboard access with real-time conversations, fallback rate and quality score. For the first 30 days we monitor alongside you and tune where needed.
For deeper integrations with your CRM, ERP or a custom database we plan 15 to 20 business days. You get an honest estimate up front, including which parts sit with us and which parts need input from your team.
AI chatbot cost by use-case
No vague ranges. Three concrete packages with real monthly prices, based on what we have built for similar businesses over the past two years. No setup fees, month-to-month cancel, upgrade any time as you grow. USD equivalents at current rates in parentheses.
AI chatbot for e-commerce
Product knowledge, order tracking and customer questions. Runs on website and WhatsApp. One integration included (Shopify, WooCommerce or Lightspeed). Roughly 3,000 conversations per month under fair use.
- Training on full product catalogue
- Live order tracking via your backoffice
- WhatsApp Business verification
- 1 CRM integration included
- Fallback to your customer service
AI chatbot for service businesses
Lead qualification, calendar booking and intake questions. Built for accountants, lawyers, consultants and installers. Sends qualified leads to your CRM or inbox with all the context attached.
- Custom intake questions per service
- Google Calendar or Outlook sync
- Leads straight into HubSpot or Pipedrive
- Email or Teams notifications
- Multilingual (EN + NL) included
AI chatbot for recruitment
Multilingual vacancy matching and candidate intake. Built for international staffing and recruitment agencies. Supports English, Dutch, Ukrainian, Polish and German out of the box.
- Vacancy matching on CV upload
- Multilingual (5 languages) out of the box
- WhatsApp + website + Telegram
- Integration with ATS like Recruitee
- Unlimited conversations under fair use
Case preview: TopKranen, 73 percent auto-response
TopKranen is a Dutch webshop in professional tools. Before the project their customer service team was handling dozens of daily questions about product details, delivery times and installation. The team could not keep up with the growing volume without hiring more staff.
We trained the chatbot on TopKranen's full product catalogue plus their manuals, warranty terms and frequently asked questions. The bot runs on both website and WhatsApp and routes to a human when it is uncertain. Within two weeks of going live the bot answered 73 percent of all incoming queries with no involvement from the support team.
The remaining 27 percent still reaches a person, but with full context: prior messages, relevant product data and a suggested reply. The support team now works roughly twice as fast through open tickets and new work gets addressed on the same day rather than the next week.
How Norvax differs from Intercom, Drift and Voiceflow
Plenty of tools promise to help you build an AI chatbot. We are honest about where Norvax is genuinely different, and where another option might serve you better. Three points that matter.
1. Published pricing, not “contact sales”
Intercom's AI Fin starts at $0.99 per resolution and scales quickly into the thousands, but actual monthly cost is almost impossible to estimate until you sign. Drift requires a demo before revealing a number. Voiceflow has usage tiers that surprise once you deploy at scale. Norvax publishes the monthly price on the website: €499, €999 or €2,499. You know the invoice before you talk to anyone.
2. Managed service, not a platform you have to operate
Intercom, Drift and Voiceflow hand you a toolkit and leave the building, training and maintenance to you or a third-party agency. That means you pay platform fees plus implementation labour. Norvax bundles both: we build the bot, train it on your data, monitor it and keep improving it. One invoice, one point of contact. Good if you do not want to hire a chatbot team; bad if you do.
3. Month-to-month cancel, no annual lock-in
Most US platforms push annual contracts to reach the advertised pricing tiers. Norvax runs on month-to-month contracts with 30 days notice. If the chatbot does not earn its keep by month three, you cancel and keep all the content, schema and training data we built. We have to earn your business every month, and that focuses our delivery.
When is another tool better? If you want a pure no-code flow builder for under $100 per month and you have an in-house person to train and maintain it, Voiceflow or Chatbase make sense. Norvax is priced from €499 per month and suits teams that want the bot built, trained and monitored for them.
Frequently asked questions
How much does it cost to build an AI chatbot?
How long does it take to build a chatbot?
Which channels can the chatbot run on?
Which AI model do you use?
Is the chatbot trained on my own data?
What about customer data and GDPR?
Can I update the chatbot myself?
What happens when the chatbot cannot answer a question?
How does Norvax differ from Intercom, Drift or Voiceflow?
Can I run a free test first?
Ready to build your AI chatbot?
Book a free 30-minute introduction. We review your site, your frequent questions and your goals together. Within an hour you know whether a chatbot pays back for your business and in what timeline.